SALTIRECOOKERS

Delivery & Returns - Online Store



Delivery Information

Our standard delivery costs for UK Mainland are:

  • Free delivery when you spend over £50 in a single order.
  • £4.95 when you spend under £50 in a single order.
  • £2.75 when you spend under £10 in a single order.


Areas outside of Mainland UK

  • Delivery will be charged on a location basis.
  • We try to include location-specific costs inside our product pages.
  • If your delivery cost isn't automatically calculated, we will be in touch after ordering.


Dispatch is usually with Royal Mail, Parcel Force or DPD.

  • We aim to dispatch your items within 2-3 working days from point of order.
  • For certain items, we may need to restock, leading to a slightly longer dispatch time.
  • In the case of longer dispatch, we will email you to let you know.
  • Orders from the highlands, islands (or rural areas), may take longer than 7 working days.


Returns Information

You can return an item to us:

  • If it is in unused, in original packaging and in saleable condition.
  • If it arrives with us within 28 days from when you received it.


If something is defective, please drop us a message - we will replace it for you.


Your Return Package

  • You will need to cover the costs of postage.
  • We recommend posting tracked, for proof of delivery.
  • A note of your order number will need to be inside your return package.
  • We can't be liable for missing returns or those sent to us without a note of your order number.


As always, your legal rights aren't affected by the above!


Share by: