SALTIRECOOKERS
Delivery & Returns - Online Store
Delivery Information
Our standard delivery costs for UK Mainland are:
- Free delivery when you spend over £50 in a single order.
- £4.95 when you spend under £50 in a single order.
- £2.75 when you spend under £10 in a single order.
Areas outside of Mainland UK
- Delivery will be charged on a location basis.
- We try to include location-specific costs inside our product pages.
- If your delivery cost isn't automatically calculated, we will be in touch after ordering.
Dispatch is usually with Royal Mail, Parcel Force or DPD.
- We aim to dispatch your items within 2-3 working days from point of order.
- For certain items, we may need to restock, leading to a slightly longer dispatch time.
- In the case of longer dispatch, we will email you to let you know.
- Orders from the highlands, islands (or rural areas), may take longer than 7 working days.
Returns Information
You can return an item to us:
- If it is in unused, in original packaging and in saleable condition.
- If it arrives with us within 28 days from when you received it.
If something is defective, please drop us a message - we will replace it for you.
Your Return Package
- You will need to cover the costs of postage.
- We recommend posting tracked, for proof of delivery.
- A note of your order number will need to be inside your return package.
- We can't be liable for missing returns or those sent to us without a note of your order number.
As always, your legal rights aren't affected by the above!